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Automation

Rules that run the routine so you only handle the exceptions

Describe how you want maintenance handled once, and WPCentrify applies it across the portfolio: what updates automatically, what waits for approval, when work runs, who gets told, and what happens when something fails.

Included on every plan. No add-on pricing.

app.wpcentrify.com/automation
Automation rulesLive
Active rules
12
3 scoped
Actions 30d
1,842
automated
Escalated
23
needed a human
Time saved
31 hrs
this month
R1Low risk plus security patch
Apply immediately, verify, report
Active1,204 runs
R2High risk on store sites
Stage, screenshot, hold for approval
Active46 runs
R3Any check failure
Roll back, pin version, open ticket, alert
Active9 runs
R4Black Friday freeze
No changes on tagged stores until 2 Dec
ScheduledUpcoming
The problem

Most automated website maintenance is decision-free

Look honestly at a month of maintenance and most of it required no judgement at all. A patch release from a well-behaved plugin on a low-risk site was always going to be applied. The backup was always going to run. The report was always going to say roughly the same thing. The judgement is concentrated in a small number of genuinely ambiguous cases.

The problem is that the decision-free work is what consumes the time, and it crowds out the cases that actually need thinking about.

What this looks like without a platform

  • Manually approving the same low-risk update thirty times
  • Alert fatigue from notifications that never required action
  • Failures that sit unretried until somebody notices
  • Every site handled identically regardless of what it does
How it works

How rules are built

Conditions from real signals

Risk band, plugin, site tag, client, care plan tier, time of day, whether the site is a store, whether it is currently in a freeze window, and whether previous checks passed.

Actions that cover the workflow

Apply, stage, hold for approval, roll back, pin a version, take a backup, open a ticket, notify a channel, escalate to a person, or run a webhook into your own systems.

Scoped and inheritable

Set a rule at portfolio level and override it for one client or one site. A store during its sale week inherits everything except the update policy.

Testable before it runs

Preview what a rule would have done against the last thirty days of activity before you switch it on, so you are not guessing at the blast radius.

In practice

Automation that fails safely

Retry with backoff

Transient failures are retried automatically rather than escalated. Only persistent failures reach a human.

Escalation paths

An unacknowledged critical alert moves to the next person on the rotation instead of sitting unread.

Quiet hours and freeze windows

Nothing runs during a client's peak trading period unless it is a security emergency you have explicitly allowed through.

A record of every automated decision

Each automated action appears in the activity log with the rule that triggered it, so behaviour is explainable rather than mysterious.

At scale

Built for a portfolio, not a single site

  • Portfolio, client and site level rules with inheritance
  • Preview a rule against historical activity before enabling it
  • Webhooks into your own systems for anything not built in
  • Time zone aware scheduling and freeze windows
  • Automatic ticket creation for failures that need a human
  • Every automated action recorded and attributable
Answers

Questions about automation

What people ask before they turn this on.

Start in notify-only mode. Rules evaluate and tell you what they would have done without acting, so you can watch the decisions for a few weeks before enabling anything.

Yes. Rules inherit from portfolio to client to site, and any level can override the one above it. Different care plan tiers commonly get different automation policies.

The most specific scope wins, and the conflict is shown in the interface when you create the rule rather than surfacing later as unexplained behaviour.

Early access open

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