Fully white-labelled monthly reports written in language a client actually reads, sent automatically from your own domain, with the full technical log attached for anyone who wants it. The renewal conversation stops being awkward.
Included on every plan. No add-on pricing.
The better you do maintenance, the less anyone notices. A month with no downtime, no compromise and no broken checkout looks identical from the outside to a month where nothing was done at all. When renewal comes around and the client is looking for costs to cut, a line item with no visible output is an easy target.
The usual fix is a monthly report, and the usual report makes things worse. A wall of plugin version numbers tells a non-technical client nothing except that they do not understand what they are paying for.
The first thing a client sees is the summary that matters: the site was available 99.98 percent of the month, two potential issues were caught and resolved before they had an effect, and the backup was tested successfully on the 12th.
Twenty-six plugin updates become "26 software updates applied and verified, including 3 security patches". The full version-by-version log sits underneath for the client's developer or IT contact, so nothing is hidden.
Your logo, your colours, your sending domain, your footer. There is no WPCentrify mention anywhere on the report or the portal unless you choose to add one.
Hours recorded against the account, tickets resolved, and any out-of-scope work flagged separately. This is the material a renewal or an upsell conversation is actually built on.
Reports generate and send on the schedule you set, per client. Most people use the first of the month. You can require review before sending if you would rather approve each one.
Clients who want more than a monthly snapshot get a portal on your domain showing current uptime, recent work and ticket history in real time.
You can see which clients opened the report and which never do, which is useful information before a renewal conversation.
HTML email, downloadable PDF, or a shareable link. Send to several recipients per account with different levels of detail if you need to.
What people ask before they turn this on.
Yes, completely. Your logo, colours, sending domain and footer, with no WPCentrify branding anywhere on the report, the email or the portal. White labelling is included.
Yes. Enable review mode and every report waits in draft until you approve it. You can add commentary, remove a section, or attach notes about work outside the plan.
Yes. The client portal runs on your domain and shows live uptime, recent work and ticket history, scoped so each client sees only their own sites.
Either one consolidated report covering the account or one per site, whichever suits the relationship. Both are available per client.
Connect a site in under two minutes and see this working against something real. Free during early access.
Free during early access. Keep your data, export any time.